Today, my memories of September 11, 2001, when the world froze and I stood paralyzed as images of people jumping from the Towers repeated and repeated and repeated, are mixed up with memories of other days when time stopped — the deaths of each of my parents, my brother, selling off my dad’s cattle, days that closed one chapter of my life and initiated another, whether I knew it or not.
In the past, I watched landscaping crews saw limbs off of trees where birds were nesting in the spring and early summer. I thought I knew how those hysterical creatures felt as their homes and offspring tumbled to the ground. But 2020 has shown me I didn’t, I couldn’t, watching safely from the ground.
Today, I see images of cataclysm on a Biblical scale — the California fires and melting ice caps, human-induced tragedies, unintended consequences of — let’s call a spade a spade — our greed and ambition. I think of the lives destroyed and the unimaginable suffering of those beautiful lands and the wildlife trapped by fast-moving flames and melting ice.
None of us knows what will follow. Have we learned from our mistakes? I wish I could say, “Yes, absolutely!” But that’s yet to be seen.
Chung Sung-Jun/Getty Images
So here, on this day, I’m offering a prayer that we rise above our prejudice, greed and hate to preserve what we love and somehow figure out how to move together into a future that honors our best selves.
Magical thinking gets us through what seems unendurable — grief, pandemics, subjugation, airplane flights. But now is not the time for it. We need to be sharp and practical to build the future we want for our ourselves and our country.
When the shelter-in-place-order hit, lacking medical skills, I pitched in to help with the collateral damage — an avalanche of unemployment applications. The experience has given me a catbird’s seat on the future of the job market here in Texas, home of the Texas Miracle, and it is not a rosy picture.
In Texas, jobless claims top 2.3 million
I’ve been without work more than once, and I can assure you it is no fun. Take away the job, the income, the camaraderie (even when it drives you nuts) and what’s left? Those of us lucky enough to have an education, skillset and professional network will probably be okay. Otherwise, we’re in trouble.
I’ve sorted applications from oil workers in south and west Texas, Louisiana, and New Mexico; substitute teachers, restaurant and fast food workers, millwrights, puppeteers, musicians, pipeline consultants and business process engineers, cosmetologists, travel agents, dentists and their hygienists, retailers, financial planners and anesthesiologists. Their names have the ring of Africa, China, Vietnam, Japan, the Middle East, Mexico, Latin America, rural Texas, the Ukraine and Poland.
“I work for pennies, not hours”
Early on, I opened an application with a handwritten note. Written in block letters by a deck hand on a shrimp boat, it said,”I work for pennies, not hours.” There was no self-pity, just the facts from a man with four kids and a third-grade education. A laborer from Donna, Texas, was out of work because he unloads onions from Mexico. Take away the trucks, and there is no job. The pandemic anticipates his future. As autonomous driving and robotic technology develops there will be no need for him.
Consider a 30-year old former Lyft driver with a wife and a four-year old son. When we met in April, he was taking three classes towards a career in cyber security without really understanding what working in the field would entail. He worked 10-hour days, six days a week while taking three classes, found he couldn’t pay his rent, became discouraged and dropped out of school.
Accessible, hands-on approaches with a global outlook
Disasters crack open change, and the pandemic may very well re-shape education to address reality. Instead of competing to get into a high-cost university to realize her dream to become a veterinarian, my friend Cherie’s daughter enrolled at Blinn College where after a couple of years, she’ll be able to transfer seamlessly into Texas A&M University and enroll in one of the best veterinarian training programs in the country.
Austin Community College will soon have four incubators where students get hands-on experience in their future careers. Bioscience, gives students access to a wet lab, which until recently was hard to find in Central Texas. The Fashion incubator features a huge 3D printer for designers and makers, and Entrepreneurship jump starts budding small businesses, something we’ll need in coming months.
A fourth, advanced manufacturing, will train students to use the sophisticated design equipment and processes that produce semiconductors for the factory and consumer of the future, chips that will take advantage of 5G and the Internet of Things. Graduates will be qualified to fill well-paying, high-demand openings at local employers Samsung, Advanced Micro and AMD.
Widening the lens to see the world
Even more remarkable may be an award-winning project at Del Valle High School, a chronically underserved community in the shadow of the Austin Bergstrom Airport.
Using Zoom and a partnership with the World Affairs Council of Austin, the Global Scholars Diploma program connects students with policy experts around the world to explore racism, immigration, climate change, global infections — issues that will shape their future. At left, these young women welcomed me when I visited to watch a regularly-scheduled moot court session with University of Texas law students.
Del Valle and Mike Cunningham are not taking a traditional approach to education. Working on a shoestring budget and leveraging local resources, the program teaches its students to think. It encourages debate, tests opinions, builds confidence and the patience to listen to other views. It nurtures participation, an understanding that the world is bigger than our own backyard, and a sense of a human responsibility that transcends the day-to-day.
Nurturing human dignity
Among Yuval Harari’s many provocative writings is a statement that humans have evolved too quickly to develop the dignity shown by the large predators of the past, who both ruled and served.
Needless to say, we’re not doing a very good job on the dignity front. We murder one another in the name of law enforcement. We brutalize the wildlife that shares the planet with us in the name of “sport.” We deport sick young immigrants who have contracted Covid-19 while in federal detention, transmitting the virus to their home countries.
Dignity is a big concept on which everything we call civilization turns. Our sense of human dignity determines our self respect, which in turn determines how we treat one another, the planet we rely on, and the beings we share it with. It’s difficult if not impossible to maintain our dignity if we lack the training or education to get a job that supports our children, if we’re too sick or obese to endure a full day’s work, or if other people look down on us because we can’t communicate effectively.
Education will not address all of our problems. But it is part of the baseline. Our world is trending in a direction that reflects more of the East and less of the West that defined the last century. If we are going to change direction, this is a moment of full of possibility. Just recognizing the opportunity and working towards a better future would be a fine thing. Because if we don’t do it, who will?
Everyone is talking about how things will be. How will they be? I have no idea. What I do know is that people are afraid, which makes them very hungry. Some also feel the need to explain why they’re not following the usual courtesies. Some observations made today, Day 7 of the pandemic:
A man scanning the empty aisles of our largest neighborhood grocery store, “I guess I better come early in the morning. They clear the shelves by afternoon.” Indeed, all the raisins are gone. Ditto the Goya beans, my favorite. Ah! I snag a box of golden raisins, pushed to the back of the bottom shelf. Who are “they,” I wonder, and where are “they” putting all of this food?
Is insatiable hunger a symptom of Covid-19? (Lauren Canterberry/Community Impact Newspaper)
Pet food, fully stocked. Should I worry about the cats and dogs? My staple Earl Grey tea, all brands. Gone. And I thought I was surrounded by coffee drinkers.
The checker at the same grocery store. He’s about 18. I try to make him laugh by asking where all the groceries were going. I get a smile as he shakes his head. “I don’t know. Don’t they know things go bad?” Together we wonder when we’ll all settle down, perhaps to a very large shared meal with lots of beans and raisins.
A woman opening the door of the UPS Store with her elbow as I approach sheltered behind a 36-in by 36-in box (the lamp my sister has rejected which I couldn’t return to the store which had closed overnight from the day I called to see if they were open): “I’d open the door for you except for this coronavirus thing.” The door closes just as I reach it. I’m impressed that she explains her actions to me.
Is it time to shop online? Should I worry about the environmental implications of paying Amazon Prime $13/month to bring me tea and raisins instantaneously? What about all those young delivery people who have no health insurance? Perhaps a victory garden in the flower pots on my balcony would work.
Like Scarlet O’Hara, I vow to think about it, not tomorrow, but next week when I run out of greens.
Take care. Be safe, and yes, if at all possible, stay home.
Six takeaways from the U.S. response to the Covid-19 pandemic
In a crisis, nothing is more important — aside from saving lives — than clear, consistent communication. Our present crisis, the Covid-19 pandemic — offers some vivid lessons in Crisis Communications 101.
(1) Take responsibility. Have a plan. Trust is everything.
Leadership, leadership, leadership. At the helm of crisis management is a trusted, credible leader supported by a project team with a designated spokesperson and a group of experts germane to addressing situation, each with a clearly-defined role. This team is the source — through multiple channels — of clear, consistent messaging and regular updates.
(2) Deliver the facts clearly, accurately, and on a regular schedule. (Do not lie, obfuscate or bluster.)
A crisis is not the time to wing it. Don’t lie or offer false reassurance. I understand the pressure to deny the reality of a bad situation. But in the end all is revealed, and it’s just not worth it.
We’ve been blessed in Dr. Anthony Fauci, the director of the National Health Institute’s National Institute of Allergy and Infectious Diseases, who has the credentials (2008 Presidential of Freedom for his work with HIV/AIDS) and credibility to steer a rational response and call a spade a spade.
Brene Brown reminds us that we are at our worst when we’re in fear. Address the why/who/what/when to lessen isolation. Help communities figure out how to care for those who don’t have the money, mobility or transportation to prepare. Consider how to give people opportunities to help, despite social distancing. Despite an uptick in first-time gun sales, you probably don’t need an AR-15.
A dedicated website. If Google is developing it, that’s great, because a central repository of accurate information is pivotal.
Microscopic view of Coronavirus, a pathogen that attacks the respiratory tract. Analysis and test, experimentation. Sars. 3d render (Getty Images 1200706447)
(3) Stay out of the forecasting business.
Fact: No one knows the future. Set realistic expectations based on the information on hand and leave prognostication to soothsayers. They have disclaimers.
No vaccine or treatment exists for Covid-19. It takes 18-24 months to develop a vaccine for an unknown virus such as the one that causes the disease. The timeline is mandated by federal law which regulates the licensing of vaccines which require a series of clinical trials, animal and human. Here’s an interesting take from Dr. Jason McLellan, a scientist at the University of Texas who has been studying coronaviruses for years, and is working on a Covid-19 vaccine.
Given our proven lack of forecasting abilities, setting a deadline for the end of a crisis, particularly as it unfolds, opens the door to panic and blame.
(4) Use clearly-defined terms.
Hats off to Wired for a clear explanation of the pandemic’s terminology. Coronavirus refers to a family of viruses; SARS-CoV-2 is the name of the germ that causes the disease, and Covid-19 is the disease itself. Coronaviruses are so-called because the germs that cause the disease latch onto cells in a circular formation, like a crown or corona (see the image, above).
(5) Set clear guidelines and explain why.
At heart, we’re all children. We need rules. So give us clear guidelines, tell us why, and enforce them. That way, we know how to respond. The guardrails are in place.
Covid-19 differs from other coronaviruses in that its more contagious. With no vaccine in place, curtailing the virus’ spread is step one. If this means curfews, tell us and make it a national rule. We’ll adapt. Voluntary compliance is rarely effective. If you doubt this, check your neighbor’s (or maybe your) recycling bin. You’ll find the definition of “clean glass, paper and a very limited range of plastics” is far broader than you could have imagined.
(6) Remind people what’s most important.
Our culture is built on community. That’s how we earn a living, worship and create family and community bonds. And therein lies the biggest hurdle (and lesson) of Covid-19. I have no doubt that how we respond will define us for the foreseeable future. There are some really interesting things happening virtually which I’m exploring and will write about in a future blog.
Let’s learn our lessons well. My take: Give us accurate information. Deliver it consistently, through sources that we can trust. That way, we can follow the rules, take care of our neighbors and the vulnerable. And remember to take care of the environment because ultimately, that’s what we depend on.
Giving up a habit, even such a small one as that morning cup of tea, can lead to a re-evaluation of our very habits of being. It’s a process that requires deciding who you want to be, paying attention, and getting help.
I had no idea I could learn so much from a cup of tea.
For decades, I’ve started my day with several cups of black tea so strong my friends consider it coffee. The tea, doused with creamy local milk, has been my kick start. I’ve also had, unpredictably and without any direct relationship to the tea, chest pains, vertigo and diminished energy. I blamed it on allergies (allergists outnumber mosquitoes in this town). But in December a test result prompted a call from my doctor who received a dose of reality: I inherited my father’s heart condition.
“Remember, getting sick is the first step in getting well.”
My friend Jessica Buckley
The fatty milk I loved to put in my tea had to go; in fact, the entire dairy section had to go. I dithered. I rationalized. I delayed. It took hours in waiting rooms full of people with their next-of-kin and a litany of tests costing as much as a Tesla, to convince me my morning tea habit was not worth the price.
One habit leads to another, and pretty soon you have yourself
Which got me thinking: If I don’t need the milk in my tea, what else do I no longer need? Why do I have a storage unit full of the past? Social obligations that are a duty, not a boost? Why have I let misunderstandings fester with siblings, friends and colleagues?
The easy fix would be to reduce the milk and clear out the storage unit, but the point is much bigger. If this collection of habits define me, which ones do I actually need to move forward? Is this the me I want to be? And do I have the guts to change?
The rule is to start small. I’m starting with — and I know it sounds silly — my fear of not getting my morning tea and milk. If I can give up my milky tea, will it give me the courage to examine those other habits crouching behind fortresses of defensiveness, vanity and just plain ole fear.
To be undone by fear is a sad thing. Why not try something different?
Is the habit worth the price?
Pay attention and re-evaluate
We don’t pay attention, particularly to ourselves.
Again, the rule is start small. The first step is to pay attention to our bodies, so that when they falter, as the will, we can take corrective action. Consider my friend Sherida. We met for an early dinner, in the late afternoon when the blue-hairs gather. I asked her how she was able to leave work so early, and she told me she was taking iron infusions for severe iron anemia. She’d missed her annual check up for “two or three years,” which required her body to steadily adjust to lower and lower levels of iron.
“I didn’t notice anything,” she explained. But then there was that daily nap, constant nibbling and those shadows under her eyes. She didn’t have the time to pay attention until she was pulled up short by her doctor. “You’re a go-go woman,” she reported, “all go and no pause.” No quibble there. Sherida works a full-time job, takes care of a bi-polar son, is active socially and sings in her church choir.
But if we aren’t paying attention to the bodies we live in, how can we pay attention to our habitual reactions to angry colleagues or, heaven forbid, family members. Absent facts collected through observation, we can’t draw conclusions. We can’t get help, and we can’t change.
“Paying attention …makes room for the views of others. It allows us to begin to trust them — and more important, to hear them. It makes us willing to experiment, and it makes it safe to try something that may fail. It encourages us to work on our own awareness …It requires us to understand that to advance creatively, we must let go of something.”
Ed Catmull, Creativity Inc.
Caregiver alert!
If you take care of someone else, as almost every woman I know does in some capacity, you are in the danger zone. Caregiving is the gold standard of absenting oneself from oneself. It is a selfless act and a necessary one. But unmonitored, it also extols a high price. Caregivers, particularly family members who care for elderly relatives, can find their own lives diminished financially, socially and physically.
The typical family caregiver is a 49-year-old woman caring for her widowed 69-year-old mother who does not live with her. She is married and employed. Approximately 66% of family caregivers are women. More than 37% have children or grandchildren under 18 years old living with them.
I learned this the hard way. I put my life on hold for over a decade to take care of first my dad and then my mom. When my mom died and it was time to return to the job market, I was paralyzed. The habits and routines I’d built around caregiving left me unprepared to resume my own life. I didn’t know who I was anymore. I hadn’t been paying attention.
I’m a big fan of Reboot’s Jerry Colonna. I met Jerry when he was an editor of one of the leading technology magazines in New York. He later became a successful venture capitalist, burned out and is now an executive coach who helps the CEOS of start ups chart their path through “radical self inquiry.” His message is foundational to anyone who wants to lead a successful life: “Who have I been all my life? Who do I want to become?”
“The notion is to recognize that if things are not okay, if you’re struggling, you stop pretending and allow yourself to get help. Even more, it’s the process by which you work hard to know yourself — your strengths, your struggles, your true intentions, your true motivations, the characteristics of the character known as ‘you’.”
“How do we get the things out of the way that are barriers to being productive?”
Which takes me back to my friend Sherida. Sherida was raised her grandmother in Mississippi, and she laughs as she tells the story of how her grandmother taught her to make her own decisions. When she was about 10, Sherida decided to fake an illness to get her grandmother’s attention. The only pills she could find in the house were in a bottle of Midol. She poured them onto the table and waited for her grandmother to come home. When the door opened, Sherida grabbed a handful of pills and pretended she was going to swallow them.
“Go ahead, child, take those pills. They’ll either kill you or leave you deformed.” With that, her grandmother walked away. Sherida put the pills away.
So here I am, sitting with my cup of morning tea which today is black tea with soy milk. Tomorrow? Who knows. But this I know: the future is staring me in the face, and I better be prepared.
I fought my way through Friday night traffic to see my friend Shiva’s daughter perform in their Christmas play, “A Play in a Manger.” I expected Mary, Joseph and a few shepherds. What I saw was an hour-long rock-and-roll production built around a plot line of “bigger is not better.” Mary and Joseph were supplanted by a production manager and a worried production crew and cast, some 20 kids in all.
Everybody got a speaking part, reaching up to the standing microphones like little gold fish getting their supper.). Shaylee, whose family is from Iran, added what I learned later was an improvised dance number for her part. The epilogue was this: “Christmas is not about Walmart or Saks. ipads or iphones.” That is, it’s not about stuff, because stuff costs a lot of money.
I thought about this when I stopped into my local Wal-Mart for socks and was astounded to find all of the cashiers were gone, erased. In their place were scanners, waiting for a credit (or debit) card. When I asked the attendant where those workers — mostly women, mostly African-American, mostly over 40 — I got a shrug.
According Fortune, citing a McKinsey Global Institute report released in November, “between 400 million and 800 million workers around the world could be displaced by automation by 2030.” By comparison, the 2016 population of Texas was 27.36 million. Think about that — that’s 15 Texas’.
Most affected will be jobs that involve collecting and processing data – everything from accounting to fast food. The report predicts the pace of displacement will be unprecedented, concluding “There are few precedents in which societies have successfully retrained such large numbers of people.”
In a recent column, David Brooks had some suggestions for lawmakers to consider, a list that targets practical but oftentimes insurmountable barriers like making it easier for people to:
Get to work
Get a license
Enter fast-growing professions like health care
As ex-offenders, navigate the application process
It’s painful to experience the season as one of “haves” and “have nots,” and easy to turn away we dash through the holiday fully armed. But here’s hoping each of us has an opportunity to pause and reflect, not just on how very lucky we are, but how we can help those who are less so, navigate these times.
Each of us is tasked with playing the hand we’re dealt. Some of the cards are stacked in our favor; many are not. Nonetheless, it’s a package deal, and the better we understand those cards, the more we’ll be able to accomplish.
I thought about this after reading David Remnick’s sad portrait of Hillary Clinton, in which she blames her gender — among other things — for her loss. Mrs. Clinton is a super-sized public figure and a role model of tremendous potential. Perhaps it is a necessary catharsis, but I was disappointed to read that she chose to waste her time.
What could have been: The cover The New Yorker Had Planned for Hillary Clinton’s victory in the 2016 election. Courtesy of The New Yorker, Sept. 24, 2017
It’s helpful to understand why we fail. But blame is time consuming. This I know: the faster we lay it aside, the less time we waste. Contrasting the Clinton debacle with Al Gore’s loss to George W. Bush in 2000, Remnick notes that Gore was 52 at the time; Clinton, 69. Gore had time to grieve, move on, make a fortune and win a Nobel Peace Prize. Clinton is 69. “She will have a hard time finding a similar peace or place in public affairs.”
Oh, gosh I hope not.
The “genderizing’ conundrum
It’s always worrisome when a noun becomes a verb. So let’s step back. The 19th Amendment was passed in 1920. When I was in high school, girls weren’t allowed to learn small engine repair; we were shuffled off to home economics and white sauce. When I left school and took a temporary job with H.Ross Perot’s Electronic Data Systems, I was humiliated by a fellow (male) employee’s passing me a handwritten note warning me that my sleeveless dress was inappropriate because it revealed my arms. I left the job.
Mrs. Clinton, like Texas Governor Miriam “Ma” Ferguson who presided in the 1920’s and 30’s, rose to power on the coattails of her husband. She, like Sherry Lansing in Hollywood, Toni Morrison in literature, and Indra Nooyi and others among the Fortune 50, carved their roles out of a male tradition There was no can-do legacy. Unlike Athena, the goddess of wisdom, who sprang fully formed from Zeus’ head, confidence is earned, not awarded.
Focus on making the world a better place — starting where you are
So why not focus our time and energy on moving forward? The fields of law and medicine are being transformed by women. I look forward to seeing similar trends in education and politics (you go, Mrs. Clinton). But no question, it’s a slippery slope. Every day I see young women reverting to baby talk, tantrums, behavior that may have worked in middle school, but is cringe-making in the workplace.
We have a limited time to do what we want and need to do. Life tosses storm debris in our way. I don’t know how many times I said, “I can’t find the job I want until after my mother dies.” I didn’t want to face the conflict and ultimately wasted precious time blaming absent siblings, geography — and gender — for lost time and opportunity.
It was a waste of time. Ultimately, we’re shaped by the battles we fight, and its our ability to accept our faults and failures that make us role models.
Rushing to work one morning last week, I listened to Mihir Desai talk about his new book The Wisdom of Finance: Discovering Humanity in the World of Risk and Reward. The topic is bankruptcy; the lesson: Life is chaos, and our task is to navigate through the it. He kicked off the interview with an anecdote about American Airline’s 2011 bankruptcy filing (when the stock fell 79%):
The first CEO said for a long time he’ll never go bankrupt, because it was his duty to make sure every obligation gets paid off. Of course, he gets dragged into bankruptcy at the very end, they switch the CEO. The second CEO comes in, restructures all the obligations, guts the pensions. But American Airlines goes on to live another day. So the idea there is, you know, who’s the hero of that story? Is it the guy who said, “I have to stand by all my obligations,” but took the company down? Or the guy who said, “I actually got to manage these conflicting obligations”?
Employees, or many of them, kept their jobs, and shareholders came out way ahead. Maybe the lady wasn’t as advertised, but she was a better option than the tiger. So it goes with the ways we manage not just our working lives, but our personal ones as well.
Conflicting obligations come at you from all directions
“If it weren’t for you I would have conquered the world by now.”
Unexpected interruptions — kids, divorce, illness, death — not to mention layoffs, separations and unplanned early retirement intrude. Financial hardship complicates things.
Living longer + Putting yourself last = Poverty
Women are particularly vulnerable to the call of obligations. We tend to put others’ needs before our own, although perhaps this trend will shift as we evolve and more men take on caregiving responsibilities. But as it stands now, Kerry Hanson’s “Money Worries” column is a wake-up call:
Women were 80 percent more likely than men to be impoverished at age 65 or older while women age 75 to 79 were three times more likely to fall below the poverty level than men the same age.
When I turned around after taking time off to care for my parents, I fully expected to step back into a job comparable to the one I’d left. But someone had moved that career ladder. It’s taken years, and a few unplanned twists and turns to accept where I am professionally. I realize now that if I’d been less focused on doing everything perfectly and more on my future, I’d be in a better position financially.
Health care expanses: A ticking time bomb
Changes to health care policy pose a real threat to anyone over the age of 65 who does not have robust retirement savings. Today 60 percent of the elderly in nursing homes are on Medicaid. Many have spent their savings on assisted living and residential care. Getting old is expensive. According to Hanson, a healthy 65-year old woman retiring in 2016 will pay $300,000 on Medicare premiums and out-of-pocket costs for hearing dental and vision care by the time she reaches 89. That, of course, is in addition to living and personal care expanses.
Stay in touch with your possibilities
Do what you need to do to keep a firm footing on that career ladder. But don’t get rattled if something knocks you off. Expand your thinking and your network.
Desai’s interview closed with a tip of the hat to Martha Nussbaum’s “The Fragility of Goodness” and the example set by the ancient Greeks:
Fundamentally, this is about undercutting the idea that you have to follow duty. Most Greek tragedies are about people who have these conflicting obligations, and it’s a mess, and you have to navigate them. And she says that’s a good life. If you don’t have conflicting obligations, you’re doing something wrong.
So, it is as it’s always been. Keep working. Do your best; take smart risks and most of all, take care of yourself.
* Cartoon is courtesy of Harry Bliss and The New Yorker, March 18, 2016.
I recently went to the IBM Amplify conference, which was built around IBM’s cognitive offering, Watson. It was, of course, all about knowledge and skills. Although technology majored, human skills were also a theme, and I raced around trying to keep up.
Girls who code and more
IBM Chairman Ginni Rometty closed her keynote by recognizing three young women from California who excelled in IBM P-Tech six-year high school schools, offering those lucky students jobs as IBM interns. Skills were visible through partners: CoffeeBean and its Soical-ID, BlueSky CloudCommerce, Bridge Solutions, Lightwell fulfillment. Rocket Fuel, and SapientRazorfish — all driving, extending, the cognitive technology into their respective sectors.
IBM has deep experience in getting the right skill sets from its people, and Marc Benioff of Salesforce was there to represent a new generation of companies that underscore the value-add of ongoing training and education.
Business and jobs policy
Benioff — an innovation evangelist — referenced a meeting he and Rometty (among others) recently attended with President Trump:
“I want to thank all the business leaders that have joined us to discuss a subject that’s very important to me: Training our workforce for the 21st century, especially in respect to manufacturing jobs,” CNN quotes Trump as having said during that meeting. “Here in the United States, companies have created revolutionary high tech and online courses.”
More to come in this area, no doubt.
H-1B visa applications out tomorrow
H-1B visa applications are due out tomorrow. The U.S. Citizenship and Immigration Services announced quotas will remain the same despite proposed changes, and some 85,000 applications will be available to tech companies. In the past, the visas have primarily been gone to professionals from India for IT jobs, and although data shows there has been a small impact on tech sectors wages, overall the program has demonstrated it enhances innovation, lowers consumer prices and boosts company profits.
It’s good to know there’s a larger discussion on jobs and skills. But in the end, each of us is responsible for keeping our own skills up-to-snuff, and making sure elected officials and our professional communities help in any and all ways they can. Skills are the best renewable strategy we have. None of us should be sitting on our hands (or laurels).
Editor’s Note: I was thinking about this post in terms of a session on Predictive Adaptation I sat in on last month. Dr. Liz Alexander moderated. She is considering a book on the subject which boils down to:
Can we stay tuned in enough to adapt prior to a change in our marketplace?
As the shelf life of companies grows shorter and shorter, the ability to adapt is on the short list of survival strategies. How do we cultivate it? One way is to not be stuck in our habits.
…
I’m a tea drinker, I have a teapot with an infuser, numerous immersion devices and a cabinet stuffed full of teas – black, herbal, medicinal, green. When I drank coffee, it was the same scenario, with different props. My freezer was full of Peets’ (now, alas, part of Starbucks) Major Dickinson blend and my cabinet, coffee brewers — drip, stovetop, percolator, French and Italian press – you get the drift.
Habits can lock us into rigid ways of thinking and doing. The solution? Try something new.
Two weeks ago I ran out of tea. I reordered in a such a panic that I used an old address. My tea — a special blend I’d grown to depend on to get me out of the door in the morning — never arrived. The tea blender refused to fix the delivery snafu. So I didn’t reorder.
That’s how one habit (getting in a snit when things didn’t go my way) forced me to re-evaluate another (my tea drinking compulsions). I was forced to rethink that morning ritual. Now I’m brewing tea bags (Choice) I buy at the grocery store. I don’t enjoy my tea nearly as much, but it’s saving me time. Unintended consequence: I’m actually getting to work on time.
Habits can be helpful, but they can also lock us into position. I’ve noticed that whatever it is hoard is a habit – wine, ice cream, tea, coffee, graham crackers. In the same way, my response to the tea blender was a habit — he chided me about my carelessness, I felt like a bad child, and I didn’t want anything more to do with him. Other habits I’ve flagged since my tea disruption:
Who I greet in the morning
Where I walk the dog
What I do with my spare time
Who I telephone to spend time with
How I think about my abilities (and shortcomings)
The books I read
How I view people with ideas that are different from mine
A search on “habits” took my to former Googler Matt Cutts’ Ted Talk, “Try Something New for 30 Days.” (Editorial note: Why is the guys can look like slobs and the women have to look like they’re ready for the Academy Awards?) Regardless, I’ve resolved, for at least 30 days (when Choice tea bags will probably already be my new habit), not to reorder tea. We’ll see what happens.
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